Quality

Quality

Objectives

  • Focus each and every activity on the needs of customers, to meet their full satisfaction in the best and quickest way, in order to consolidate the position of the company with in the market.
  • Consolidate the relationships with partners, in order to ensure that customers receive products of the highest value, safe, reliable, highly technologically advanced, and at reasonable prices.
  • Consolidate the relationships with partners, in order to ensure that customers receive products of the highest value, safe, reliable, highly technologically advanced, and at reasonable prices.
  • Promote inside the organisation an appropriate culture and methods that guarantee the capability of personnel to offer the best possible service to the customer.
  • Ensure good staff satisfaction levels through loyalty and sense of responsibility.

Commitment

  • Towards the customers: supply products and services of high quality and meeting the standard requirements, ensure transparency and reliability, ensure product quality at competitive prices through cost analysis and containment.
  • Towards suppliers: ensure a profitable “partnership”, in order to be able to become the active part in the definition of the services and the characteristics of the product, and supply the necessary support for the understanding and the definition of customer and standard requirements specific to the product.
  • Towards employees: promote initiative and ensure profitable and friendly relationships.